Certification & Policies
MotorSigns India certifies that Products and accessories are Certified as compliant with the prescribed National Standard for HSRP – High Security Registration Plates .
MotorSigns India complies with the rules, regulations and protocols of the State and the Central Government with reference to manufacture and issue by sale to OEM’s and with fitment of HSRP to Motor Vehicle Owners.
MotorSign HSRP Product Warranty
MotorSigns India WARRANTS that MotorSign HSRP will be free from defects and workmanship, legally compliant and Certified Fit-For Purpose as per Rule 50 & 51 of CMVR-1989 as amended.
Defects Not covered by warranty such as but not limited to Physical Damage, Improper handling and maintenance, storage Negligence etc.
5 Year Warranty for Reflective Material
Terms & Conditions
MotorSign HSRP is pleased to provide 5 year warranty on terms and conditions set out herein.
MotorSign HSRP Warrants that Reflective material on HSRP used in accordance with the MotorSign Published Guidelines and that of the Reflective sheeting manufacturer and their specifications will conform to the applicable ISO 7591 -1982 (E) standard for license Plates for a period of 5 years from the date of its fitment on to the Motor Vehicle that should take place within 15 days from the date of its manufacture on the Terms and conditions set forth herein.
Subject to compliance with the claim process, if the product does not meet the National Standard in terms of the TAC- Type Approval Certificate, MotorSign HSRP in consultation with the Reflective Manufacturer/supplier will replace or refurbish the product at FOC: Free of Cost. Or at Pro-rated costs determined at the discretion of MotorSign HSRP/Reflective Sheeting Manufacturer whose decision shall be final.
The 5 Year Warranty Claim Process
- MotorSign HSRP must be notified in writing of a defect in the Product within 7 days of Delivery/Fitment if the defect is apparent on normal visual inspection or in the case of a latent defect, within 7 days of discovery;
- Within 7 days of notifying MotorSign HSRP of the potential warranty claim, either return the original Product to or provide adequate photographs of the alleged defect;
- MotorSign HSRP will inspect the Product/photographs and determine if the defect results in the Product failing to conform to the Indian National Standard and the TAC ; and
- Within 7 days of MotorSign HSRP inspection, it will provide a full explanation for accepting or declining the claim and either refurbish or replace the Product or return the original Product if MotorSigns have it .
This warranty does not apply in the following circumstances
- The defect arises because the customer failed to follow , MotorSign HSRP oral or written instructions for the storage, commissioning, handling, installation, use and maintenance of the Product or (if there are none) good practice regarding the same;
- The customer alters or repairs the Product without the written consent of , MotorSign HSRP
- The defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions;
- If you incorrectly order the Product, proven by a copy of a fax, email or postal order, or if ordered by telephone, by checking the telephone call.
- Any accidental damage caused by third parties.
- You are reminded that all incoming and out-going calls are recorded for quality and training purposes;